FAQ

What is File.al?
File.al is online cloud filehost provider where you can upload, backup, store and share all your files with your friends and family or with whole web.

Who can use file.al?
File.al is online for all users! You can use it for free, but with File.al premium account you will get lot benefits!

What are File.al premium account prices?

What I get with File.al premium?
You will get:
– Max. download speed with unlimited parallel download slots without download delay and without any captcha
– Resuming downloads
– Download-Accelerators support (jDownloader, Internet download manager…)
– No Advertisements
– Unlimited upload storage
– 512000 Mb Max upload file size
– We keep your files 90 days after last download

How i can pay for file.al premium service?
We have lot payment method. You can buy it with PayPal, credit cards (Visa, Master Card), PaySafe card, Paysera, CashU, BitCoin, Webmoney, Kiwi, LiqPay, Okpay, and much more methods via our resellers.

I bought premium account but my download speed is slow, what to do?
Chek your download speed with some download speedtest (speedtest.net), if your speed is ok, but download from file.al is slow, please sent us support ticket.

Can I use your service for free?
Of course you can! File.al free account have some limitations, but you can use it for free.

I can’t log in in my account.
You can restore your password on login window, if it still don’t work, please contact us.

Can I share my account?
NO! Shere your premium account is strictly forbidden.

If you still have any questions, please use contact form.

file.al faq